About One Dental World
What is ODW?
ODW is the first dental e-commerce platform where you will find anything and everything related to dental services/one click solution to your any dental problem.
ODW is the beginning of a better healthcare experience. With ODW, you can find neighborhood dentists you love and book appointments instantly, you can get financial benefits on dental treatments, you can call nearest dentist, you can get a DH card which will serve as alternative to your dental health insurance. You can also make choices with our verified dentist reviews, stay on top of important checkups with tailored reminders, and a lot more ! In other words, we’re here to bring power to you, the patient.
A simple explanation is
If you want to go for shopping online, then you go on flipkart or amazon.., if you want to book a hotel room or a travel ticket, then you go on make my trip…, if you want to book a movie ticket, then you go on book my show.., same way one dental world is India’s first dental e-commerce platform, where you will find anything and everything related to dental services. So in short now if you have any dental problem then you will just have to click on one dental world.
This was just a short overview of our first step; we have a lot more to surprise you on timely basis.
Where does the name One Dental World come from?
It stands for uniting the world of dentistry in India as well as over the globe – thereby naming ODW- One Dental World
Can I use ODW to book appointments with any dentist in the India?
You can currently book appointments with only those dentists who have partnered with us to make your healthcare experience better – and more dentists join us every day. We are working to unite each and every dentist of India together.
Are you a dentist who would like to join ODW? Click here
Can every dentist join ODW?
Yes of course, but it is mandatory for the dentists to have proper qualification, good working hand, proper knowledge, commitment to ethical practice, and should pass the verification process of ODW. Dentists must be licensed nationally and at the state level, in good standing with their state medical boards, and meet a number of other guidelines. Finally, dentists who join must hold up their agreement with ODW – and we work hard to make sure they provide a great experience for patients like you!
Is ODW free for patients?
The first dental check up from any ODW dentist is definitely free; also booking appointments with ODW is 100 % free! We want to make it as easy as possible for you to get the care you need. Users also get many other financial benefits from ODW. (Refer DH cards to know more financial benefits)
Please note that our services are completely separate from any costs you may have associated with visiting the dentist.
How much will my dentist visit cost?
That’s a great question to discuss directly with your healthcare provider if you are under any health benefitting systems. If you have enrolled for our Dental Health Cards, and you have any questions regarding the cost of your medical care, we encourage you to give us a call anytime.
Want to know more of our Dental Health Cards? Click here
What benefits do you provide to dentists?
We help providers increase the efficiency of their practices, fill their last-minute cancellations, and provide prompt medical care to patients. Please refer benefits to dentists to know more
Is ODW available in other languages?
ODW is right now only in English, however other languages will be updated soon.
Is ODW available in counties other than India?
Yes for sure, in near future. We’re currently laser-focused on expanding our service across the entire India; however, we are planning to cover the globe very soon.
I love ODW – how can I spread the word?
We’re so happy to hear that! If you want to get involved, connect with us on our social channels, such as Twitter and Facebook…or maybe even become a ODW Star Patient – featured for a day on our website!
Are you a journalist interested in covering us? We’d love to hear from you! Feel free to contact our founder and managing director, Dr. Satyam Joshi for a better coverage.
Does ODW has something more to offer to the patients?
Always! If you believe a better healthcare experience starts with the patient – and you want to be a part of the smartest, friendliest team you’ve ever met – check out our Dental Health Cards. When applying, make sure you opt for a correct plan to avail maximum benefits.
Making an Appointment Using ODW
How do I make an appointment?
As simple as that:
Search dentist – select filters – choose dentist – book appointment – receive contact details.
Just use our advanced filter or help option which will help you select the best dentist and will guide you through the entire process. This smart filter will also explain you the beneficial points on each step of selection.
It’s easy! Just go to the homepage and choose the type of Dentist you’d like to see from numerous filters available and check location. We’ll show you a bunch of different healthcare providers who may meet your needs on the basis of filters that you have selected. You can see Dentists’ available times, qualifications, office photographs, and verified reviews from other patients. Just click on an appointment time you’d like and follow the quick prompts to book your appointment in minutes.
How do I know which dentist to choose?
Only you can select the right Dentist for your particular needs. That’s why we give you so much information! When you’re choosing a Dentist, you should look at his or her professional statement, education, background, and verified reviews from other patients. Don’t forget to leave a review after your ODW appointment so you can help other patients find the right Dentist!
What Dental Health Care plan do I have?
Your Dental Health Care plan can be found right on your ODW account. If you have any questions regarding your plan, we encourage you to call us any time.
How do I know if a dentist participates in my Dental Health Card?
To find Dentists who participate in our DH Card, just go to the search page and enter your Dental Health Card information. If your Dental Health Card logo appears next to a Dentist, that Dentist is in your network! If you see the words “Out of Network,” that Dentist doesn’t participate in your plan.
Can I call nearest dentist?
Yes our “Call nearest dentist” will divert your call to your nearest dentist and you can solve your queries.
How do I know that my appointment has really been booked?
If you’ve reached a page that says, “Your appointment is booked,” then rest assured – you’re all set! Soon you’ll receive an email and an SMS from ODW with helpful details about your upcoming appointment.
What if my appointment is cancelled or rescheduled by the Dentist’s office?
Sometimes a Dentist has a last-minute emergency. In these rare cases, you will receive email and SMS as soon as possible which will let you know about the scheduling change, help you find a new appointment time, and we do our best to make up for the inconvenience.
Can I call ODW to book my appointments over the phone?
Our service was built so you don’t have to book appointments over the phone! But still if want to, then you can directly contact the dentist you want from the contact details provided.
Where can I find the dentist’s phone number?
After you book your appointment online, you will receive an notification from ODW and SMS that includes your dentist’s phone number, address, and other information.
My ODW Account
How do I sign in?
Simply click here and enter your email address and password. If you’re a new patient, click “Join Now” to create your account.
What if I need to cancel or reschedule an appointment?
Simply sign in to your ODW account to change your scheduled appointments. But please note that cancelling or rescheduling too many appointments may result in your account being locked, and we’d hate to see that happen! This policy ensures that Dentists’ calendars stay accurate and trustworthy for the other patients who depend on them.
It says my account is locked. How do I unlock it?
If this happens to you, please click on contact us.
What should I do if it says my phone number is already in use?
If this happens to you, please click on contact us and we will help you figure out solutions to your problems.
I forgot my password – how can I reset it?
Easy – just click here to reset it!
How do I see my past dentists and past appointments?
Just sign into your ODW account, click on your name, and select “Past Appointments”
Can I trust ODW with my information?
Absolutely! Protecting your information is extremely important to us. Lacs of patients trust us to keep their medical information secure, as do the investors behind Facebook, Twitter, Google, Flipkart and Amazon.
How are ODW’s reviews different?
There are two unique factors to consider:
- We use a closed-loop system: There’s a huge difference between open-loop and closed-loop review systems. On an open-loop system, reviews can be written by anyone – even by the dentists themselves! ODW uses a closed-loop system, which means every comment is written by a verified patient who has actually seen the dentist. This system ensures that ODW enables reviews that are fair, trustworthy, and accurate.
- We get representative feedback: ODW asks for patient feedback after every single appointment that takes place, which creates a higher volume of reviews. This means it’s not just the extremely happy/unhappy outliers taking the time to leave a review, and it ensures you have a ton of useful patient feedback (good, bad, and indifferent) to help
How do I leave a review of my dentist?
After you attend an appointment, you’ll receive an email and a prompt on app from us asking for feedback. Just follow that link to review your dentist! You don’t need to wait for the email, though. You can always sign into your ODW account and click “Leave Feedback” for any dentist you have visited.
Do you only post positive reviews?
Absolutely not! We want to create a useful, representative, and reliable resource that you can depend on. That means we post positive/negative reviews, and everything in between.
Does ODW moderate these reviews?
Yes, we have an entire team dedicated to ensuring that all reviews are in compliance with our guidelines (more on this right below!).
Why do you moderate your reviews so carefully?
We care about you, and we want you to have the great healthcare experience you deserve! We moderate our reviews to ensure that we’re building a trustworthy, representative, reliable review system which is helpful to dentists and patients alike.
I submitted a review. Why hasn’t it been posted yet?
A real, live person moderates our reviews, so it can sometimes take up to a day. Thanks for being patient! Keep in mind that some providers have chosen not to display their reviews on ODW. Don’t let this stop you from leaving feedback – we read each and every review, and we want to hear about your experience!
How can I leave a great review?
- Keep it relevant: Include the key points that you as a patient would be most interested in reading.
- Ask yourself: Would I see this dentist again? Answering this question in your review is one of the best ways that other patients can gauge your overall sentiment about the practitioner.
- Consider the length: A short paragraph or two works great. Just make sure it’s easy for other patients to read!
- Be specific: In addition to stating how you feel about your experience with the dentist, include why you feel that way. Specific descriptions of your experience help paint a clearer picture.
- Include details: Try to include any details that you think may be useful to another patient. For example, whether or not the office validates parking, whether it is located close to public transportation, and whether or not the office accepts credit cards are all great tips for future patients!
Are there instances in which a review may not be posted?
We’ll publish any review that adheres to our guidelines! Just make sure to avoid the following:
- Profanity: We won’t publish anything profane, vulgar, or otherwise offensive.
- Personal information: We take your privacy seriously! We won’t post reviews that include personally identifiable information such as your full name, phone number, email address, etc.
- Pricing specifics: It’s fine to state your opinion of whether a dentist’s service came at a good price, but we won’t publish pricing specifics.
- Accuracy of treatment or diagnosis: We encourage you to describe your feelings about the dentist’s treatment of you as a patient. However, we don’t publish claims about the accuracy of a practitioner’s treatment and diagnosis, because they are factual matters for which we are unable to verify.
- Promotional content: We want our reviews to be as relevant as possible, so we don’t post reviews that promote an unrelated website, product, topic, or other item that is unrelated to the patient experience.